Terms & Conditions

Effective Date: September 3, 2026

Welcome to WellQuest Clinical Wellness. These Terms & Conditions (“Terms”) govern your use of the WellQuest Clinical Wellness website, online forms, communications, and related online services.

By accessing or using our website, you acknowledge these Terms.

1. About WellQuest Clinical Wellness

WellQuest Clinical Wellness provides clinical wellness, preventive care, weight management, wellness therapies, aesthetic services, hormone-related services, regenerative services, and other services offered by the center.

Information available through this website is provided for general informational purposes and does not establish a provider-patient relationship by itself.

2. No Emergency Medical Services

This website, its contact forms, email, chat, and SMS services must not be used for medical emergencies.

If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.

3. No Medical Advice Through Website Content

Information published on this website is intended for general informational purposes and should not be considered a substitute for an examination, diagnosis, treatment plan, or advice from an appropriately qualified healthcare professional.

Individual treatment recommendations are determined by appropriate clinical evaluation.

4. Appointment Requests

Submitting an appointment or information request does not guarantee an appointment or acceptance for a particular service.

Appointments may require confirmation by WellQuest Clinical Wellness.

You are responsible for providing accurate contact and appointment information.

5. SMS Messaging Program

WellQuest Clinical Wellness may offer SMS communications to individuals who voluntarily provide the appropriate consent.

You must be 18 years of age or older to use this SMS service.

Depending on the consent selected, messages may include:

Non-Marketing Communications

Responses to inquiries
Appointment scheduling
Appointment confirmations
Appointment reminders
Rescheduling information
Administrative service updates

Marketing Communications

Information about services
Promotions
Special offers
Marketing updates

Consent to receive marketing text messages is not a condition of purchasing any service.

Message Frequency

Message frequency varies depending on your interactions with WellQuest Clinical Wellness, your appointments, the services you request, and the communication preferences you select.

Message and Data Rates

Message and data rates may apply to messages sent to or received from WellQuest Clinical Wellness according to the terms of your mobile telephone plan.

Opting Out

You may cancel SMS communications at any time by replying STOP to a message from WellQuest Clinical Wellness.

After an opt-out request is processed, you may receive a final confirmation message. You will then no longer receive messages covered by that opt-out unless you subsequently provide consent again.

Help

For assistance with our SMS messaging program, reply HELP to a message or contact WellQuest Clinical Wellness using the contact information provided below.

Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

Privacy

Information collected through our SMS program is handled in accordance with our Privacy Policy:

https://wqclinicalwellness.com/privacy-policy/

6. Communication Preferences

You are responsible for providing accurate contact information.

If your telephone number or email address changes, you should update your information with WellQuest Clinical Wellness.

Your consent preferences will determine the types of automated SMS communications you are eligible to receive.

7. Website Use

You agree not to use this website:

For unlawful purposes
To attempt unauthorized access to our systems
To introduce malicious software or harmful code
To interfere with website operations
To impersonate another person
To submit intentionally false or misleading information

8. Intellectual Property

Unless otherwise stated, website content, branding, graphics, text, logos, and other materials are owned by or licensed to WellQuest Clinical Wellness and may not be reproduced or distributed without authorization except as permitted by law.

9. Third-Party Technology and Links

Our website may use or link to technology or services operated by other providers, including appointment, communication, analytics, mapping, payment, or other technology providers.

Use of a third-party service may also be subject to that provider’s applicable terms.

10. Availability of Services

Services, pricing, promotions, appointment availability, eligibility criteria, and treatment options may change without notice.

Availability of information on our website does not guarantee that a particular treatment or service is medically appropriate for any individual.

11. Disclaimer of Warranties

We make reasonable efforts to keep website information accurate and current, but website content is provided for general informational purposes and may occasionally contain errors, omissions, or outdated information.

Use of the website is at your own risk to the extent permitted by applicable law.

12. Limitation of Liability

To the fullest extent permitted by applicable law, WellQuest Clinical Wellness will not be responsible for indirect, incidental, consequential, or special damages arising solely from use of or inability to use this website.

Nothing in these Terms is intended to limit rights or obligations that cannot legally be limited.